Talk to a human
Fiecare mesaj ajunge la o persoană din echipă — fără boți de ticketing. Alege canalul potrivit și răspundem rapid.
3h 12m
Median first reply
97%
Rezolvat dintr-un răspuns
7 zile
Support week
Toate sistemele funcționează
Notarea și alertele rulează normal.
Account & billing
Întrebări despre conținut, rezultate sau acces.
support@pontpariuri.exampleDevino tipster
Întrebări despre tipsteri și recorduri.
contact@pontpariuri.roPartnerships & data
Parteneriate, media, feed-uri de cote.
partners@pontpariuri.examplePress
Interviews, statistics requests, brand assets.
press@pontpariuri.example
// Before you write
Răspunsuri la cele mai most common messages
My subscription did not activate
Payments settle in under a minut. If access has not appeared after five, send us the email on the receipt and we will fix it manually.
A pick was graded incorrectly
Include the pick and the settlement source. Grading disputes are reviewed by a human within four ore.
I want my data deleted
Write from the account email. Deletion is permanent and removes your subscription history.
Do you offer phone support?
No. Everything runs through email so there is a written record of what was agreed.
Registered office
PontPariuri Analytics Ltd., 18 Harbour View, 115 26 Athens, Greece.
Support ore
Mon–Fri 08:00–22:00 CET. Sat–Sun 10:00–20:00 CET. Matchday cover until the final whistle.
Responsible play
We do not accept bets and we do not take a cut of them. If gambling stops being fun, use the self-exclusion tools in your account.
Cere ajutor